Cash Converters #badservice #unfair #brandfail

I am extremely frustrated and annoyed, I had 2 loans with Cash Converters, of both were paid up in March 2019, and I have the paid up letters, I have followed up numerous times with a Mavis Mokoena and a Tabea Manamela - to repeatedly update Transunion that the debts have been settled. 12 months later, I have had to take the time and effort to get these debts cleared off Experian and Compuscan, and now Transunion are saying its going to take a further month, for them to get feedback from Cash Converters, I have tried calling the landlines and it rings and doesn't go through. I want my credit profile on Transunion updated as it should have been done over a year ago.