RS
Robert S

1 reviews | Active since Mar 2009

05 Sept 2022, 13:43

Blown away by service!!! Thank you!!

Cash Converters Berea

If I could leave 10 Stars I would. I placed an order online and received the item two days after ordering. Through no fault of Cash Converters, I had to return the item as it did not work in my particular environment. I was then contacted by head office the same day to arrange the return. I was asked to let them know when the item was packed and ready for shipping so that they could give me the waybill. Within 4 minutes of my letting them know, I received the waybill and in less than an hour and a half the courier was at my door to collect it. Three days later they received my returned item and I was refunded.

0
Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply14 Sept 2022, 11:28
Official
Hi Robert,
Thanks for your positive feedback! We hope to see you in our store again soon.
Warm regards,
The Cashies team
Cash Converters Southern Africa
Cash Converters Southern Africa's reply14 Sept 2022, 11:33
Official
Hi Robert,
We have forwarded your feedback to the store, and one of their management representatives will be in touch with you. Please note that someone will be in touch with you within two business days.
Warm regards,
The Cashies team