HS
Hlulani S

1 reviews | Active since Mar 2026

12 Mar 2026, 13:57

BAD SERVICE

I had a very disappointing experience with Cash Converters Springs Mall. I purchased a monitor that stopped working the day after delivery. I reported the fault immediately and returned it through their arranged courier. After receiving it, the store accused me of damaging the monitor and refused to issue a refund. Communication has been poor and management never returned my call as promised. I am now left without the monitor and without a refund. Very frustrating experience.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply30 Mar 2026, 08:52
Official
Hi Hlulani,
Thank you for bringing this to our attention. We appreciate your feedback, and we have escalated the matter to the store for a thorough investigation.
Warm regards,
The Cashies team