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yolanda P

1 reviews | Active since Mar 2011

08 May 2018, 20:15

Bad service

ery disappointed in the white river branch. Bought a “windbuks” yesterday on behalf of the company I work for, it didn’t work at all, was faulty. Went to return it today and the staff refused and was extremely rude. I want my refund, as there is nothing else in the shop.

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Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply09 May 2018, 16:58
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

The Cash Converters Customer Care Team

Cash Converters Southern Africa
Cash Converters Southern Africa's reply22 May 2018, 09:47
Official

Good Day

We have been informed that the issue has been resolved by the store. We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards

The Cash Converters Customer Care Team