1 reviews | Active since Apr 2018
BAD FAITH NEGOTIATION
My partner submitted an article online for consideration of purchase.
The initial emails received indicated from CASH CONVERTERS BRACKENFELL, indicated a willingness to purchase, Price was, as always, an issue and used as a negotiating tool by the nameless faceless email agent. To quote their email "our offer would be less than half of what you indicated".
In then dipped to less than half, and they rep**** "well below less than half". I then dipped even further to 30 percent, to which they finally rep**** No thanks,
That's called BAD FAITH. Don't engage in negotiation or waste my time if your intention is not to purchase.
EXTREMELY POOR SERVICE. Frankly I am disgusted. I wish to submit a complaint to Cash Converters Head Office in South Africa, as well as Cash Converters in Australia. I am not interested in empty email apologies from nameless faceless people, at branch or H.O level.
Pick up the phone and call my partner.
We have forwarded your feedback to the store, and one of their management representatives will be in touch with you. Please note that someone will be in touch with you within two business days.
Warm regards,
The Cashies team
We have forwarded your feedback to the store, and one of their management representatives will be in touch with you. Please note that someone will be in touch with you within two business days.
Warm regards,
The Cashies team
