Bad customer service

Hi,
It was today at the Silverton branch in Pretoria. I just needed some assistance toward the end of the week. So initially I tried to phone, but the transferred call dropped. So I took my guitar pedal to the store, where the gentleman told me that it was a risk for them to take a guitar pedal with a guitar. I then left to go fetch a guitar. On arrival the store was open but the buying section door was closed. I knocked on the door with the pedal as well as the guitar and the one gentleman inside just sat behind the desk. Another gnetle man came opened the door and told me that they are closed. I told him I went back to get a guitar and I was there just a few minutes ago. He simply told me he can't help me and that I should come tomorrow morming at 8am. I told him I need to get some cash to make sure I can get the kids to school. I would be able to give the cash back end of the week. He just said he cant help me. This was at 17h01. There is nothing that I could see displayed that that section closed at 17h00.

Hi, I was contacted and only realised after speaking to the gentleman that somehow the businesses were mixed. I sincerely apologise. I didn't notice that it was Cash Crusaders replying. My Complaint was meant toward Cash Converters. I will see if there's a way to remove the complaint. Again my apologies.