Bad attitude

<p>I recently purchased PlayStation 3 on the 25th July from cash converters in Midrand china mall, I went there more than once regarding fault with the GAME and exchanging games due to no sound while playing a game. Spoke to Colin on Saturday the 29th of July, I was tired of his product not working to my satisfaction but the so called manager was rude, didn't want to refund me. I went on facebook to complain and senior manager TIA told me to speak to Zola and collect my refund which is still within 7 days. I went there today before 13:00 and I was told that they will test it first and wasted my lunch for nothing. Colin called me trying to convince me to keep his faulty product and his not will to refund me and he was still rude not assisting me at all!!. CAN COLIN REFUND ME MY MONEY PLEASE, I AM GOING TO CONSULT LEGAL PROTECTION FROM MIDRAND COURT SHOULD I NOT HAVE MY MONEY BACK TODAY BEFORE CLOSE OF BUSINESS!!!! I DO NOT WANT TO DEAL WITH YOUR INCOMPITENT COLIN SO CALLED ‘THE MANAGER’.... I don’t think your store will ever reach a target with that kind of attitude from a manager….</p>