TS
Thaban S

1 reviews | Active since Nov 2015

07 Nov 2015, 11:46

Arrogant and heartless franchise owner

The story is rather sad for a cashconverters customer who been buying at this shop and being helped and being serviced by a good manager and to hear that he been fired without following the right procedures hurt me as a customer. As cash converters south Africa the seapoibt matter is not good it needs your intervention. I spoke to some sales pple and found out that they struggle to get paid everymonth. Cash converters is a big company whereby it has to be owned by pple who doesn't abuse human being. The storry itself can tell you that the seapoibt owner doesn't need to own that branch. At first there was no name and the so called manager was there to run the business. One day 24th of July the shop was closed and when I was passing the shop around 3 I found the manager opening the shop in a bad state only to ask him why and told me he was in the hospital but with no choice the owner has forced him to go open. I asked him why and his response was to secure my job. So to find out that he was just dragged out of the dhop infront of the staff while he was on duty on his off day it's unfair. Why owners are allowed to take guns to work please cash converters sort this out.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply09 Nov 2015, 08:23
Official
Hello Thabanis,

Good morning Thaban

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I have escalated this to the regional operations manager who will be dealing with this matter. He will also make contact with you.

Kind regards

Tia Hocanin
Brand Manager