*****uently debiting my bank account

I noticed R99 going off my bank account without my consent, I called the bank and they gave me details of the company that's debiting my bank account. I called them and I spoke to a Nadia Els that refered to herself as a manager. According to Nadia I app**** for loan, legal assistance plus my name will go to a monthly R100 draw. I never received any of the above, I never received any communication from these people, I never gave anyone consent to debit my bank account. <br> <br> These debit orders has been going off since October 2014, I never spoke to anyone from this company prior to today, I have never received any communication from them as they claim that I am a member.<br> <br> I instructed Nadia to cancel this thing and requested all my money back. She sent me confirmation of cancellation via e-mail however she refuses to do a refund.