1 reviews | Active since Mar 2023
Cash App *****
Dec.16,2022, I had a P2P(PERSON 2 PERSON) transfer sent to my account for $30($29.18), after fee, $4($3.89), after fee on Dec.25,2022, and $20(no fee?) On Jan 16 2022. When I attempted to use the funds that were paid to me, I was declined. I immediately called the company, they told me I had a negative balance. I said that was impossible. This happened with next two transfers to me that were paid. Come to find out on my Sept 2022 statement, there was a charge, that I was unaware of, so I dispute it, ok. Remember they told me I had a negative balance. They took it upon themselves to cover that charge, that put my account negative. At some point one rep told me it was a dispute reversal. So, now I have heard two different stories, but the charge clearly shows on statement. They refund the $49.99 unauthorized charge in Feb.2023. But I was never given access to those funds that were paid TO ME. I called same day I was first declined, when I reported it to CFPB, they were contradicting themselves , making up disputes, I had not made, and saying I had received two more $49.99 refunds that I never saw.I believe it was them who stole my money, because I chat daily with them ever since Sept 16th. And the CFPB won't even get my money back, I did get $3.50 out of $30,$4 and $20. They owe me.I would also like to point out that they were made aware of a$ .01 cent and $.24 cent DD, and $.25 cent direct debit on Sept 13,2022. That I did not do! So I am paying for someone to ***** money from my account.At this point I want it back and doubled, after all the terrible customer service.Plus having no money from Dec 16th-Jan.16th 2023.
