HP
Heinrich P

1 reviews | Active since Apr 2013

12 Nov 2017, 21:15

Food received not as per the menu or order placed.

We have always enjoyed visiting the Casbah Roadhouse in Kilnerpark, but tonight was the last and I will tell everyone that I know to steer clear of them...

We ordered food to the value of R433. I gave the waiter nearly a R40 tip only to find disgusting food when arriving home as well as not everything being there which was ordered.

For instance, I ordered a Combo 2, which is a Rump steak prego roll with chips and a 500ml cooldrink.. I got the roll and a small polystyrene cup with flat cream soda, The "steak" on the prego roll was tenderized minute steak and and had absolutely no taste. My son ordered a Chicken Mayo Jumbo sandwich but the sandwich he got was literally the same size as the sandwiches I make for him for school.. and I had to pay R49!!!!???? Stop *****ing people's money - If you can't manage a Roadhouse, CLOSE IT!!

When we called the call centre and complained, the agent said he will call the roadhouse, and apparently the person that answered the phone at the roadhouse said we did not order a combo 2.... For Fu*K sakes bud, we are sitting with the slip... How about I take you to the consumer tribunal???? It's just the pity I was hungry and ate the food, otherwise I would have come back and shove it up your ar#e!!!

I truly fed up with people and businesses that think they can't take the consumer, who is still willing to spend money, for a ride!!!! You've tried your luck with the wrong person this time!!!!!!!!!

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