Bad customer service

I bought takeaway breakfast at Casbah gezina and as I was busy eating, I came across a fly and immediately threw up. Two hours later I took the food back to Casbah and all "uncle" was worried about was to make me something equivalent to the price I paid, no apology no nothing after such inconvinience and the justification was that the flies are harmless and from lights as if that is inexcusable, pathetic service i received and will never buy there again