SH
Sean H

1 reviews | Active since Aug 2015

05 Aug 2015, 15:01

Le Si is now my least favorite restaurant

Le Si at Casa Toscana was always a special place for me and my girlfriend, we had fond memories of the place. It seemed only fitting that I would propose to her at Le-Si. I booked the table I wanted a month in advance and told management about my plans to get engaged at the restaurant, I also arranged for roses to decorate the table and a bottle of wine for when we arrive.<br> <br> When we arrived and I gave my name for the booking, we were taken to a table but there where no flowers set up and the bottle of wine I requested was nowhere to be seen. I did not want to spoil the surprise and did not say anything. Later that night I proposed and she said yes. The manager was surprised that I asked her to get married, so not only did they not set up the table like we agreed, they even forgot that I was going to propose that night.

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Replies (1)
Casa Toscana Lodge
Casa Toscana Lodge's reply11 Dec 2015, 17:26
Official
Hello SeanH84,

Good day Sean

We are only now registered on Hello Peter to reply back to complaints.

I have to apologise for this evening, as there was a mix up and your event was not put on our system.

Can we make it up to you in any way?

Please send me a mail personally in January. I am back on the 12th of Jan, and would love to make it up to you.