Bad Service Bad house hunting with Cas Aucamp and the agent we sold the house to us

We bought a house from them in 2022. The agent promised us that everything will be in place once we move in as it was a "all renovated house". But still up until now we are struggling to get thing out of them -8 months later!! this is very poor service. i even sent messages every day to ask about our things but the answer is i will sort it out but nothing comes from it .. I sent Cas a personal message he reads but does not even reply . The tiles in the flat fell from the walls, they sent their guys to come and "fix" it but did a ****py job. the agent kept on nagging us to sign while we were at work but it seems once we signed they felt nothing about fixing the house with quality work. when i asked her about the progress and to make sure they do a proper job her answer to me was ITS STILL LONG BEFORE YOU MOVE IN!! and now we sit with a lot of problems with this property ... walls are cracking the front walls are lose .. just think twice before you want to buy your forever home from Cas Aucamp Vanderbijlpark