DW
Daniel W

1 reviews | Active since Dec 2022

26 Dec 2022, 14:34

Worst Car Dealer EVER!!!

Not happy at all with the way these people work. If you want to finance rather go to someone else, as they don’t really care for you and good customer service. They advertise a vechile and post only all to good pictures and don’t mention any faults. If you ask for more details on the car it’s almost like they try and sweep it underneath the rug. They put you through the whole finance process and only when you are approved then they get a salesperson to assist you and give you more details on the car. The car I wanted then had a lot of problems and the best part is they insist that you have to pay for everything, including repairs to get it road worthy(in my opinion how do you sell a car that is not road worthy and then expect the client to pay for it) and the service. I was so confused because at first there was a sales guy that helped me but he seemed like he did not really know what was going and then all of a sudden another guy took over and this guy really seemed like he just did not want to help me. I asked questions and he would say that he will get back to me in a hour or in a day and then I ended up calling him back as he did not keep his word. How could you sell broken cars and expect a client to pay for everything and not even give him a choice on the repairs and prices. I URGE YOU TO PLEASE MAKE SURE BEFORE YOU APPLY FOR A CAR AND WASTE YOUR CREDIT SCORE.

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Replies (1)
Carzuka.co.za
Carzuka.co.za's reply28 Dec 2022, 08:45
Official
Good morning sir, we apologize that this is what you have experienced, we value honesty as well as offer all our clients the best possible customer service. This experience is not a true reflection or representation of Carzuka. Would you kindly give us more details as to the car you were looking to purchase as well as your contact number so that we can get in touch to find out more about what happened.