Worse customer service, Ever!

I received worst customer service from this company. I saw I car I liked January the first, a Ford Transit Custom.

I communicated with them that I'd like to test drive the car, which I did with Mfundo and I liked the vehicle, the consultant who was helping me, Tshepi, sent me a list of all requirements 3 days later on Jan the 5th, which I did sent everything and waited.

I never received an communication till January the 12th when I communicated with her and asked for feedback, and she asked me if no one called me from finance department, I said no and she went mute.

On the 13th on Friday, I receive a call from Gavin who says that he sees on the system that I logged a request to test drive the car and when can I come for test drive, I tell him that I tested the car on 2 Jan and I'm still awaiting feedback regarding financing of the vehicle, he says that there's no trace of my papers being submitted but he will submit them again.

Tuesday the 17th when I speak to him he says that he will submit the papers, same thing he said on Friday. Same Tuesday late, Tshepi calls and says that they can't find my application anywhere and I have to reapply again, when I ask that can we do that before knock off time cause I'm at work, she says that I should remind her to call me as she's dealing with "lots of clients".

Today Friday 20th Gavin calls and ask that the application is redone, only to realise the car has been sold earlier in the week.

This is pure corporate incompetence. They give you runarounds while they're selling the car to someone else at the back.... Appalling service, I will never recommend this dealership to anyone, poor service across all levels