1 reviews | Active since Jul 2022
STAY AWAY
I wish I could give a 0... It all started when i wanted to buy the vehicle. The adverti*****t was false and incorrect. The sales lady kept on telling us all was fine and working. Eventually got the manager involved, they sent the vehicle in and it was a fault on their side. So they fixed it (all this took 2 weeks of arguing) Then i went and collected the vehicle, confirmed with the same sales lady, she said all will be sorted and cleaned. Got there and it was dirty, dusty and not even washed. Another sales person helped and asked her if the road worthy was done. She then said no, so i drove all that way after taking off early from work. So another week passed. finally got the car back, road worthy was "done" and had our last inspection. There it was discovered that the one head light is not working and the hand brake lever was loose. (Bear in mind, it passed road worthy from their side). I then took the vehicle home to discover an oil leak the following morning. 3 days later i had to top up the oil. After trying to sort it out a week later, I was told to take it to their mechanic, he confirmed that the sump plug was cracked or damaged. I have been asking for the details of the company who did the roadworthy test and nothing has been sent my way. Its been almost a month and a half since my last mail and still nothing. During this purchase, they said I am buying a motor warranty (it has been worked into the deal) Now that i want to get my clutch done through the warranty, i am asking Carzuka for the service invoices (which they confirmed was done) and they cant supply this to me. I have been asking from Friday afternoon and its now Tuesday. The excuse is that they changed service company and the other company needs to send it to them.
Really unpleasant experience, from bottom to top.
