1 reviews | Active since Apr 2015
Pathetic ********* Servie offered
Absolutely horrific service experienced at carzuka Pinetown. I need to sell my car so have tried to make appointments for someone to come to me however they never seem to be available so I decided to go to them in Caversham Road, Pinetown where I met the most *********** assessor and buying crew. I had an appointment for 12 and was only seen to at 3pm a waste of 3 hours of my time to start of with. I was then given an offer of which I negotiated and was told by the assessor who was told by his buying team that If I went ahead and removed the wrap from the roof so they can see if nothing was hidden under then they would increase the offer. I argued stating that the wrap was done for the purpose of character and looks and if I peel it off it may cause damage or peeling of the paint however they were adamant and so I went ahead and as predicted the paint was damaged abit and when I sent through the photos, they reduced the offer significantly after me taking their advice.
This is ********* and totally unprofessional and since then the assessor resigned (no surprise there as he was useless) and the company doesn't care a single bit about me as a client.
Can the Director or Owner take this matter seriously and contact me asap to resolve.
Thank you.
It's clear that the customer means absolutely nothing to your business and that is why we receive the type of service or lack of. Undeniably a true reflection or representation of how Carzuka assists clients. There is no urgency or accountability to swiftly resolve anything.
It's clear that the customer means absolutely nothing to your business and that is why we receive the type of service or lack of. Undeniably a true reflection or representation of how Carzuka assists clients. There is no urgency or accountability to swiftly resolve anything.