RM
Refiloe M

1 reviews | Active since Apr 2014

26 Oct 2022, 18:47

Misrepresenting of the sale

We bought a cross polo on the 1st Oct 2022. 3 weeks later, it had an oil light on, normally that would mean it needed oil. Shortly after that, the car smokes and packed up on the N17 freeway. After calling sales guy and being advised to send a mail to the aftersales, we were told they will jot fix the car or refund the money. The sales guy made no mention of the defects the car had, I signed the docs in good faith, and am Now being told I was told about the defects. I would have never bought it, if I was aware. What was NOT said is deliberately creating a misleading impression and a misrepresentation of the sale. When we spoke to the sales guy that sold to us he advised of other available card for a swap… until the aftersales concluded they would not assist. Therefore we threw money to the dumps… Carzuka!

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Replies (2)
Carzuka.co.za
Carzuka.co.za's reply28 Oct 2022, 12:31
Official
Hi sir, thank you for bringing this to our attention, kindly email us the details of the vehicle you bought as well as the your contact details so that we can get to the bottom of this matter ASAP! Email us at ***
RM
Refiloe M's update28 Oct 2022, 12:57
Reviewer Update
Email sent on Tuesday, no response yet. Mail sent to aftersales. My name is Mrs Refiloe Madi for the cross polo.