DM
Daniel M
1 reviews | Active since Sept 2022
07 Sept 2022, 09:19
DM
I am very disappointed with Carzuka dealership in Eastgate. I bought a mini cooper S cash on the 11th June 2022 and about a month the car started giving me problems. The car was smoking bad at the time i bought and was told that the smoke will fade away in time because the car was standing for some time. I tried to engage their sales guy Mpho to book the car at their workshop to see the problem and he never entertained me. I also engaged their management to assist but they said to me i accepted the car as it is, is no longer their problem. Just R158k lost within a month and now the car is not in driving conditions. Parked at the Garage
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Replies (2)0
Replies (2)Carzuka.co.za's replyOfficial
07 Sept 2022, 10:14Good morning sir, please send me your contact details and our after-sales customer service agents will give you a call ASAP to assist you with this matter.
Carzuka.co.za's reply07 Sept 2022, 10:14
Official
Good morning sir, please send me your contact details and our after-sales customer service agents will give you a call ASAP to assist you with this matter.
DM
Daniel M's updateReviewer Update
07 Sept 2022, 10:27Good Morning to you too. Your after-sales customer service agents (Nthabiseng) does have my contacts, I sent them information they requested (whaatsup exchanges, voice notes between myself and sales guy, Invoices) like everything they thought i did not do it right but at the end they changed the story to say because i accepted the car as it is, is no longer their problem. This is hurtful
DM
Daniel M's update07 Sept 2022, 10:27
Reviewer Update
Good Morning to you too. Your after-sales customer service agents (Nthabiseng) does have my contacts, I sent them information they requested (whaatsup exchanges, voice notes between myself and sales guy, Invoices) like everything they thought i did not do it right but at the end they changed the story to say because i accepted the car as it is, is no longer their problem. This is hurtful
