Dishonest and ********* Business Conduct

Included is an email that was addressed to *** last week and has still not received the courtesy of a response.

To Whom It May Concern

Good morning

I trust that this email finds you well.

I contacted Carzuka with a view of selling my Toyota Fortuner. The initial offer, subject to inspection was R145000. On 4 November 2022 I met with Jeffrey, who inspected and test drove the vehicle. Upon completion of the checks, Jeffrey submitted photos together with what I assumed was his report. I received a WhatsApp advising that an offer of R130000 was approved. I accepted the offer via WhatsApp. On Monday 7 November 2022 I took the Fortuner to the mechanic that does our work and had the front brake pads replaced as per Jeffrey's request.

On Friday 11 November 2022, after all checks had been completed to ensure that I was in fact the owner of the vehicle, Jeffrey sent me a WhatsApp stating that Carzuka would not be honoring their offer and that the offer was now R115000. No acceptable explanation was given for this.

As I had already made an offer on a different vehicle, with the option expiring within hours, I had no choice but to go ahead with the sale.

I contacted Carzuka on Monday with absolutely no success or even feedback. On Tuesday I spoke to Ivan Verhoog. I received an email from him stating that Carzuka was sticking to their initial offer of R115000. The initial and accepted offer was for R130000. All communications are available on WhatsApp as well as email.

I have found Carzuka's conduct unprofessional, ********* and just downright dishonest. Instead of complaining on Facebook and Hello Peter, I have tried to resolve this issue in a decent manner and have found that Carzuka has no interest in being fair and ethical.

It is my sincere hope that this matter will be resolved in a decent manner.