KM
Kefilwe M

1 reviews | Active since Jul 2023

01 Aug 2023, 01:25

Damaged car.

This is a terrible dealership. I bought my car on the 15th of May this year from their branch in Eastgate, and a month later if not two the car started leaking, engine light came on and suddenly the radio in the car just went silent. I took the car back to the dealership to be fixed on the 11th of July., they then kept the car for about two weeks claiming to be fixing the car. I asked the lady that I was speaking to for a log of all of the work that was done on the car and I received nothing. The car was returned to me on the 25th of July, and guess what the car now suddenly has a battery problem. The car just switched off IN THE MIDDLE OF A CROSS ROAD.

Why is my car coming back with new issues after you took so long to fix in the first place??????????????? Why were all of these issues not fixed BEFORE I bought the car?

Don't make the mistake of buying from these people.

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Replies (2)
Carzuka.co.za
Carzuka.co.za's reply01 Aug 2023, 09:28
Official
Good morning, thank you for bringing this to our attention, this is certainly a rare case of our products and is not a true representation of our company nor its products, We will be forwarding this to our after sales department and they will contact you and assist you further with regards to the problem you are facing with your vehicle. 
Carzuka.co.za
Carzuka.co.za's reply01 Aug 2023, 10:37
Official
Good morning again :), one of our managers has relayed a message that your issue has been, resolved.