********** Customer Service from Sakhile Mokoena of Carzuka

I've never received such a horrible customer service ever. On the 7th of July 2023, I took one of my cars to be assessed at Carzuka in East Gate Mall. I met one of the Assessors Sakhile Mokoena, who showed no form of interest in assessing my car let alone his job. Already when he walked up to me, he said and I quote: "Your car is very problematic and here we do not want them" I asked if he ever owned one or is he a qualified technician from Jaguar/Landrover? he said NO. Already he he was negative and his negativity transitioned into resentment and bad attitude towards me and him performing his duties of assessing the car. I was there for 3 long hours and when he came back, he said he will give me answers after I send him the service history. When sending him the service history as requested, he confused the actual mileage and the mileage of the next service saying the readings on my car are inconsistent suggesting that MitMak Motors committed ***** of reversing the kilometers on the car when they sold it to me then he went on to lie about his manager Irvan Verhoog saying that he is not interested in doing the car. I called his manager who even said, what I was told does not sound right and that made me realize that in Sakhile Mokoena, not only am I dealing with a pathological **** who does not have the interest of his work and clients at heart. I would like to warn others not to agree to be assisted by Sakhile Mokoena at Carzuka and be saved from a ********** pain and suffering.