RC
Rosemary C

1 reviews | Active since Mar 2009

09 Nov 2021, 07:18

carzuka - typical used car salesmen

This is a joke, and became a self fullfilling profecy of the typical car salesman. We had to fight to get anyone to call us back, then we got different stories from everyone first they were putting the car through road worthy and then we were told the salesman was not authorised to tell us that. Then we asked about warranty and were told that within 30 days we could bring the vehicle back if anything happened, but again were told by the manager that the salesman was not authorised to tell us that and did we have proof, there were 3 of us who heard him, and he admitted to his manager in front of us that he said it, but they still werent having it, unfortunately by that time they had the money. We fought to get the vehicle licensed and had to fix the problems to get it through roadworthy, but beware the deal is not as good as it seems.

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Replies (1)
Carzuka.co.za
Carzuka.co.za's reply09 Nov 2021, 13:40
Official
Good day, sorry to hear that this is what you experienced, at Carzuka we pride ourselves as being different from the "typical salesman" and it is unfortunate to hear one of our clients be upset. I have spoken to one of the sales facilitators and they mentioned that the situation was resolved. If it has not been resolved please privately send me your contact number and our customer support will assist with finding a resolution. :)