HS
Harry S

1 reviews | Active since Mar 2011

22 Mar 2021, 10:06

Cartridge Depot holding clients to ransom

Cartridge depot does not refund your money when you take anything back. They request for you to write down your id number, bank account number, branch code, account type on a form which you leave in store and they deposit the money into your account two or three days later. Has these guys heard of ***** at all. This is not right. You holding your customers to ransom because why? You have trust issues with your staff? Rest assured, I won't be giving you business anymore.

0
Replies (1)
Cartridge Depot
Cartridge Depot's reply23 Mar 2021, 07:37
Official
 
Dear Harry, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. 

As per our T's & C's displayed in our store, we do not do cash refunds, only EFT payouts. 

Our head office will be in contact with you soon.

Regards,

Cartridge Depot