JK
Johan K

1 reviews | Active since Nov 2015

10 Nov 2015, 12:28

CarTwraler Ends up being wast of Money

After making a reservation for a rental car in Paarl Cape Town Thru CarTrawler in which they took an advanced payment of R798.43 from my debit card over the internet the car hire company Budget car hire in Paarl refused to accept my card as the card number is not embossed. I therefore did not cancel my booking but it was cancelled by the supplier. CarTwraler only answer is below. So I have spent almost R800.00 and received no service of any kind from anyone. I think CarTwraler is an absolute **** and it is a lot better renting from car rental companies direct as this would not have happen because there would have been no pre payment of any kind. CarTwraler acts as a 3dr person in your dealings with the car rental companies and offers no advantage to the client.<br> <br> Dear Johan,<br> <br> Booking ***<br> CarTrawler ***-***, <br> Thank you very much for your correspondence.<br> I am sorry to hear that you were unable to use your car hire booking with Budget South Africa reserved through CarTrawler<br> I would like to confirm the rental agent was unable to release the booked vehicle as you did not present a valid credit card with embossed numbers at the desk. <br> A valid credit card in the lea

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