CARTRAWLER - ************!!!

I made a booking with Cartrawler trhough Travelstart at about 02h00 on morning of 23 March 2019 to collect a vehicle at Durban Airport at 08h30...on arrival at Durban airport there was no reservation confirmation or voucher issued by their so-called 24 hour service, yet my funds had been immediately deducted from my credit card! The Sixt consultants managed to assist me, but wanted a hold on my credit card of R22,000.00! I managed to get my bank to approve the funds for their ******* "booking" and got the vehicle! I ended up having to pay again for the booking as the one from Cartrawler had not come through their system! Now almost 3 months down the line I am given a run around by Cartrawler who are in essence refusing to refund me my initial booking fee!

These people are ******** with no contact number, no relevant email address and when you do get an email that seems legitimate - then they send you from pillar to post! I am so sick of tired of these foreign companies and people coming into our countries to **** us in one way or another!

This is totally unacceptable - can the car hire companies and Travelstart and the likes please boycott them until they respect the customer and that they cannot flout customers' rights just because they believe that by being overseas companies then it means they are beyond reproach as they feel they are untouchable!