1 reviews | Active since Jul 2016
Zero stars is sufficient for Cartrack - misleading information provided to new clients
Stay away from Cartrack, its a ****. I have stopped paying them, I have been struggling with my battery since last year and the call I got from Bloemfontein was told I will have to pay a call out fee of 600.
I then explained to the caller I am not paying cartrack to check their device they must deactivate or cancel my subscription I was told that I would have to pay R1900.00 cancellation fee which was never explained to me when the device was installed in my car.
Everyday I disconnect my battery so that that the battery is not dead which is also a risk.
I am not paying the cancellation fee that was not explained to me, why must I be held hostage for you malfunctioning device? Your are welcome to place that judgement in my credit record, I will gladly dispute it with facts.
You cannot conduct your business in this manner, how do you expect us to recommend cartrack with this kind of treatment
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
