Zero communication from cartrack after scheduling an installation.

Please tell me why is your company is unable to install the tracker for my car so that I can be able to look for other reliable companies. I am traveling tomorrow and its been weeks with Cartract not keeping their end of promise without any COMMUNICATION!! Frustrating really!! See attached. Why promise to come today and decide not to pitch without letting me know the reason? I could've done other things but I was home all day within for a tech that's nonexistence.

Two weeks back I had the same issue where you rescheduled an installation for today and STILL NOTHING! No communication whatsoever! How unprofessional