EC
Etienne C

1 reviews | Active since Nov 2021

07 May 2026, 12:52

Your vision sucks

Absolutely appalling service. My dashcam was offline three times in the first week, and even after a replacement, it remained disconnected for over seven days. Now that I actually have accident footage to retrieve, the app claims the "camera does not exist." Despite the service never working as advertised, Cartrack refuses to waive the cancellation fee or acknowledge the technical failure. Avoid them if you actually want reliable footage.

0
Replies (2)
Cartrack
Cartrack's reply07 May 2026, 14:15
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 
EC
Etienne C's update08 May 2026, 10:06
Reviewer Update
How will you do this and by when can I expect feedback?