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Ntswaki N

1 reviews | Active since Nov 2019

17 Jan 2020, 13:20

Your service is very very poor, especially the De and Re installation department it's way too bad.

Good morning, I'm really so dissapointed at the very bad service that I have received,I have sent the de and re installations form since from Monday but nothing is happening, since you guys said you'll sent the technician even today no technician was sent but you quickly debit the amount, and now the worst case the dealership have been waiting for you since from Monday they wanna sell the car but nothing is happening, I've been calling you more than 4 times everyday the only thing that you is just make me hold the line for more than 10 minutes until my airtime is finished,you dont even reply to my emails, I'm really really so disappointed with your service.

0
Replies (2)
Cartrack
Cartrack's reply17 Jan 2020, 13:47
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
NN
Ntswaki N's update27 Jan 2020, 09:33
Reviewer Update
Today is 14th day,its been 2 weeks I have been waiting for the car track people to re and de install my car unit,and nothing happened even today,I'm so dissapoint at your bad service,can I just have my money back,I will get a more reliable car tracking company.