Your safety does not matter with cartrack.

I am writing to express my disappointment with the level of customer service I received from Keamogetswe Motlhokwane and Cartrack team in general.

My vehicle is still fitted with a previous owners tracking unit, He sees my movement and can pin point the exact location of my car anytime. I have been fighting a losing battle with Car track since April and no one is interested in my safety. I have emailed proof of ownership, and they are just not interested.

The lack of empathy, the dismissive attitude of the staff, and the overall poor quality of service have left me deeply dissatisfied as a customer of your Cartrack . I believe that this falls far below the standards that I, as a customer, expect safety of customers should come first. I just don't know where to hide this car anymore(It was repossessed from the previous owner and he refuses to cancel the unit from my car) Can someone please help me to remove this unit as Cartrack wont assist.

They are big on campaigns but once you sign up, your voice does not matter. You will regret

MAPH01763