You've lost a client forever

Dear Car Track<br> <br> How do you expect people to remember what they have discussed via telephone 2 years ago, and then penalise them for terminating the contract early, based on the original phone call?<br> <br> I find this nature of business practice so *********, because you are riding on the fact that people will forget what they discussed. <br> <br> You did not provide a written contract to me as the client, and now I am being penalised because I sold my car, and no longer require a cartrack unit? And not to mention, getting a car track unit WAS a condition of insuring my vehicle?<br> <br> I will pay the cancellation fee, because the consultant was VERY quick to point out my recording on record, and I am 100% certain this recording will clear and doubt on the issue. I can also assume that many people have argued with consultants saying they never agreed to the contract, only to be left red in the face. You have lost me as a client FOREVER. I will not be doing business with cartrack ever again.<br> <br> So once again, I am not saying you are wrong, just that this type of ********* business practice does not ride well with me.<br> <br> Good bye :)<br>