You sold me dreams of impossibilities

I recently had a contract with you guys it's not even a week you guys are giving me headache I just wake up right now and check my app to see where my car is only to find out that my car is in the road when I call you stupid call centre was told that information that I see on the app was last updated at 5 p.m. this is totally unacceptable you guys are saying that you're offering a piece of mind but actually just suffering a headache the worst part of all I've got a car watch mode as you say I can't even activate it it says that I need to switch off the ignition of the car and then when I ask your consultant he told me that you can't set up a car watch mode if your car has been parked and switched off this is totally unacceptable you guys sold me dreams of impossibilities I am not going to pay something that is not working you can't say that you've got a car watch mode and the next thing it's not working it's totally unacceptable. U sold me dreams. I'm very disappointed.