Yesterday I spoke to Fikile to clarify why I received an email stating that I need to pay R929, whereas I was previously informed that the amount due was R870

Yesterday I spoke to Fikile to clarify why I received an email stating that I need to pay R929, whereas I was previously informed that the amount due was R870. Based on that discussion, I proceeded to pay the R870 as instructed. However, my account is still being debited R929. This is extremely frustrating, especially because the consultant I spoke to clearly told me that the debit would not go through and that I only needed to make the payment of R870. Could you please explain what is happening with my account? This situation is very disappointing and the service I have received has been poor. At this stage, I would like to request the cancellation of my subscription. I will rather look for another car tracking service provider.