NR
Nelis R

1 reviews | Active since Jun 2016

08 Aug 2017, 15:03

Wrong units fitted & no response from management

<p>We have 5 units with cartrack on a business subscription. They fitted 2 of the vehicles with the wrong units and one of the other units don't function properly. We have left 9 messages and have spoken to numerous people - but to no avail. We are about to cancel our subscription & our debit order as Cartrack is now in breach of contract. We cannot trust cartrack to recover our vehicles if this is the level of service that we can expect. </p>

0
Replies (1)
Cartrack
Cartrack's reply08 Aug 2017, 15:15
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team