Worthless Systems

Had my tracker installed a month ago (Fleet Management)- upon requesting this system assuming this is a Fleet Package priority would be taken around this however not.

After being told my premium would be R199 on activation date 23-24th November 2017 on the 28th of November I had been deducted R238.80-of which I was not told that there would be pro-data charges, however I ignored this and continued

On the 17th of December my battery was disconnected- No phone call was ever received to notify me of this(terminal had been removed over 5 times within the day) on the 18th I had contacted CarTrack explaining my frustrations- thereafter I was contacted by a supervisor of which I do not know his name mentioning that the system had been rebooted and is now fine,

on the 19th of December I decided to test again only to find i was not contact once again after removing the terminal 3 times

After mentioning that I want this unit removed from my van I am now told I need to pay R1700 for cancellation- Cancellation of a dysfunctional unit YES! During this i was transferred to nearly all departments control room,customer care,repairs without any satisfaction.

I refuse to pay any fees for something which never served any purpose- 94% recovery rate? that is false adverti*****t

I urge that this gets resolved and the unit removed as my vehicle has been having issues starting up recently.

Thank You