Worst tracking Company, worst service

I am so sick of this bad service. Promises after promises that end up empty. And then they have the low life customer service of blocking a customer on Social Media. That is the lowest of Low to block a paying customer on social media. Then I have a unit that according to them works but does not work when need, if the panic button gets pushed then then no sms or call, when in dangerous area no alerts at all, and its a paying extra on the premium to receive those smses. But everytime they look at the unit they say its working, but if it was working why doesnt anyone respond to button calls or area alerts. My vehicle does not even get picked up by the app on my phone. I have asked for a cancellation on a second unit as the vehicle was sold and the new owner doesnt want the tracking unit, still waiting for cancellation. I truely believe that Tracking Companies like to make money from people and give nothing in return. Cartrack needs some Customer Service classes.