1 reviews | Active since Feb 2014
Worst Tracking Company I have ever dealt with!!!
THIS IS THE 5TH TIME THAT I AM REQUESTING THIS DEBIT CHECK TO BE CANCELLED AND I BE PUT ON A PAY OK INVOICE BASIS!!!!
I WAS ADVISED THREE TIMES VIA TELEPHONE, THAT THIS HAS BEEN DONE, BUT CLEARLY IT WAS NOT DONE!!!!
I INSTRUCTED MY BANK TO STOP ALL YOUR DEBIT CHECKS WITH IMMEDIATE EFFECT. THEY HAVE DONE THIS. HOWEVER, YOU TRIED TO DEBIT MY ACCOUNT TWICE ON FRIDAY THE 1ST AND ONCE TODAY THE 2ND!!!!
I AM SICK AND TIRED OF YOU GUYS AND YOUR DEBIT CHECKS!!!!!
IN ACTUAL FACT, I AM SICK OF CAR TRACK IN GENERAL!!!!
YOUR BILLING SYSTEM IS REDICULOUS!!!!
WHY DO YOU USE DEBIT CHECKS.AND NOT A NORMAL DEBIT ORDER, LIKE ALL YOUR COMPETITORS????
I HAVE ANOTHER CAR WITH NETSTAR AND THEY USE A NORMAL DEBIT ORDER!!!! I HAVE NEVER HAD A PROBLEM WITH THEM, WHY HAVE I ONLY HAD PROBLEMS WITH YOU?
THE MINUTE YOUR SYSTEM WAS INSTALLED, THE TWCHMICIAN THAT INSTALLED IT, CALLED ME AND SAID I MUST HAVE MY BATTERU CHECKED!!! I BOUGHT THAT BATTERY, NOT EVERN TWO MONTHS BEFORE FITMENT WAS DONE!!!
THERE IS ABSOLUTELY NOTHING WRONG WITH THAT BATTERY!!!
YOUR SYSTEM ALSO CAUSED ELECTRICAL PARTS IN MY CAR TO BLOW!!!!
CANCEL THE DEBIT CHECK ON MY ACCOUNT IMMEDIATELY, OR I WILL GO AND CHANGE MY BANK ACCOUNT NUMBER AT MY BANK!!!
THEN SEND SOMEONE TO COME TAKE YOUR SYSTEM OUT!!!! I NEVER WANTED IT IN THE FIRST PLACE, BUT YOUR SALES LADY THAT CONTACTED ME, WAS SO AMAZING AND I WANTED TO HELP HET EARN COMMISSION, EARN A LIVING!!!
NO ONE HAS TOUCHED YOUR SYSTEM!!!!
I DON'T EVEN KNOW WHERE IT IS AND I DON'T WANT TO KNOW!!!.
SO DON'T EVEN TRY TELLING ME THAT A THIRD PARTY HAS INTERFEARED AS NO ONE HAS TOUCHED YOUR SYSTEM!!!!
YOUR SYSTEM IS CONNECTED TO THE CARS BATTERY TO CHARGE THE BACKUP BATTERY!!!
NETSTAR CONNECTS THEIR SYSTEM TO THE CARS ALTERNATOR, IN ORDER FOR THE BACK UP BATTERY TO CHARGE!!!
I AM LOSGING COMPLAINTS ABOUT YOUR SYSTEM, YOUR STUPID ACCOUNTING SYSTEM AND YOUR GENERAL SERVICE TO HELLO PETER AND ALL THE BIG NEWS PAPERS!!!!
I WILL NOT PAY A CENT FURTHER, ON THIS SYSTEM THAT IS ABSOLUTELY USELESS!!!!
I AM DONE WITH CARTRACK AND I AM DONE WITH YOUR STUPID DEBIT CHECKS!!!!
COME TAKE OUT YOUR SYSTEM AND GET OUT OF MY LIFE, ONCE AND FOR ALL!!!
WORST COMPANY IN THE WORLD!!!!
YOU HAVE ALL MY OTHER DETAILS!!!!
THE CAR IS PARKED AT MY HOUSE!!!!
The Cartrack Team
The Cartrack Team
I AM GOING TO MY BANK TODAY. YOU WON'T HAVE ANY OF MY DETAILS ANYMORE.
I WILL PUT THIS CAR ON NETSTAR AS WELL AS I REFUSE TO WORK WITH A COMPANY WHO USES DEBIT CHECKS AS IF YOU GUYS ARE LOAN SHARKS.
I AM GOING TO MY BANK TODAY! CLOSING THAT ACCOUNT AND OPENING A NEW ONE.
I NEVER WANT TO DEAL WITH YOU AGAIN!
THIS WILL BE HANDLED IN COURT, BY MY ADBOCATE. SO YOU SEE, THIS IS HOW FRUSTRATED I AM WITH CARTRACK! You have BROKEN MY TRUST!!! YOU HAVE CAUSED ME AND MY FAMILY TO BE STRANDED ON THE N3, BECAUSE OF YOUR SYSTEM. THERE IS JUST NO GETTING ANYWHERE WITH YOU GUYS!! AT THE END OF DECEMBER, ACTUALLY THE SECOND WEEK IN DECEMBER. A THIRD LADY CALLED ME AND WANTED TO ADD THE EXTRA R25.00 OR R30.00. I am not sure how much. I eventually said YES, ADD IT.
This would have included road side assistance, a tow truck and if the car was ******, a payout of I thing R150K. I said at the end of this conversation, okay do it, add it, fine. But no more added product calls, as this was the second time, cover was added!!!!!!!
Then when I was stranded and in destress, next to the road, with nothing and no one. I called the Cartrack contact centre and I WAS TOLD THAT I DID NOT TAKE THIS COVER???? I WAS CRYING AND IN DESTRESS, SO I THOUGHT AT THE TIME THIS WAS CORRECT WHEN IN FACT IT WAS NOT THE CASE! I DID SAY YES ADD IT.
I EVEN MADE A NOTE OF IT IN MY DIARY AT THE TIME I WAS CALLED.SO I HAD TO PAY FOR A TOW TRUCK, BECAUSE YOUR SYSTEM BLEW RELAYS AND ELECTRICAL COMPONENTS IN MY CAR. WE ARE GOING TO COURT! YOUR SYSTEM AND INCOMPETENCE OF YOUR AGENT, WHEN I SAID ADD THE COVER, SHE DID NOT. IN THE BEGINNING OF THE CALL I SAID NO. BUT SHE EXPLAINED THE BENIFITS TO ME, AND I EVEN REMEMBER ASKING HER, IF THIS WAS NOW THE LAST ADD ON. WE STILL LAUGHED ABOUT IT AND I SAID YES GO AHEAD ADD IT, BUT THIS IS IT. THIS WAS NEVER DONE. IT COST ME R23 000.00 to get a tow truck and accommodation in Mooiriver for three days, unplanned. Then another vehicle to come from Boksburg with a car trailer, to fetch us and the car. So many electrical parts have to be replaced, it is going to cost a fortune! Another R35 000.00 I will have you know!!!
I AM NOT AT ALL REQUESTING A TECNICAL CALL, AS STILL NO ONE HAS TOUCHED YOUR SYSTEM. NO IT WILL NOT BE FIXED AFTER YOU COST ME SO MUCH MONEY! YOU WILL PAY ALL OF IT BACK, PLUS YOU WILL PAY MY LEGAL FEES, AS I AM SICK AND TIRED OF YOUR INCOMPETENCE AND LACK OF UNDERSTANDING A CUSTOMER OVER THE PHONE OR EVEN ON AN E-MAIL! I AM DONE WITH YOU PEOPLE. YOU ARE NOT GETTING ONE MORE CENT FROM ME!!!!!
I AM GOING TO MY BANK TODAY. YOU WON'T HAVE ANY OF MY DETAILS ANYMORE.
I WILL PUT THIS CAR ON NETSTAR AS WELL AS I REFUSE TO WORK WITH A COMPANY WHO USES DEBIT CHECKS AS IF YOU GUYS ARE LOAN SHARKS.
I AM GOING TO MY BANK TODAY! CLOSING THAT ACCOUNT AND OPENING A NEW ONE.
I NEVER WANT TO DEAL WITH YOU AGAIN!
THIS WILL BE HANDLED IN COURT, BY MY ADBOCATE. SO YOU SEE, THIS IS HOW FRUSTRATED I AM WITH CARTRACK! You have BROKEN MY TRUST!!! YOU HAVE CAUSED ME AND MY FAMILY TO BE STRANDED ON THE N3, BECAUSE OF YOUR SYSTEM. THERE IS JUST NO GETTING ANYWHERE WITH YOU GUYS!! AT THE END OF DECEMBER, ACTUALLY THE SECOND WEEK IN DECEMBER. A THIRD LADY CALLED ME AND WANTED TO ADD THE EXTRA R25.00 OR R30.00. I am not sure how much. I eventually said YES, ADD IT.
This would have included road side assistance, a tow truck and if the car was ******, a payout of I thing R150K. I said at the end of this conversation, okay do it, add it, fine. But no more added product calls, as this was the second time, cover was added!!!!!!!
Then when I was stranded and in destress, next to the road, with nothing and no one. I called the Cartrack contact centre and I WAS TOLD THAT I DID NOT TAKE THIS COVER???? I WAS CRYING AND IN DESTRESS, SO I THOUGHT AT THE TIME THIS WAS CORRECT WHEN IN FACT IT WAS NOT THE CASE! I DID SAY YES ADD IT.
I EVEN MADE A NOTE OF IT IN MY DIARY AT THE TIME I WAS CALLED.SO I HAD TO PAY FOR A TOW TRUCK, BECAUSE YOUR SYSTEM BLEW RELAYS AND ELECTRICAL COMPONENTS IN MY CAR. WE ARE GOING TO COURT! YOUR SYSTEM AND INCOMPETENCE OF YOUR AGENT, WHEN I SAID ADD THE COVER, SHE DID NOT. IN THE BEGINNING OF THE CALL I SAID NO. BUT SHE EXPLAINED THE BENIFITS TO ME, AND I EVEN REMEMBER ASKING HER, IF THIS WAS NOW THE LAST ADD ON. WE STILL LAUGHED ABOUT IT AND I SAID YES GO AHEAD ADD IT, BUT THIS IS IT. THIS WAS NEVER DONE. IT COST ME R23 000.00 to get a tow truck and accommodation in Mooiriver for three days, unplanned. Then another vehicle to come from Boksburg with a car trailer, to fetch us and the car. So many electrical parts have to be replaced, it is going to cost a fortune! Another R35 000.00 I will have you know!!!
I AM NOT AT ALL REQUESTING A TECNICAL CALL, AS STILL NO ONE HAS TOUCHED YOUR SYSTEM. NO IT WILL NOT BE FIXED AFTER YOU COST ME SO MUCH MONEY! YOU WILL PAY ALL OF IT BACK, PLUS YOU WILL PAY MY LEGAL FEES, AS I AM SICK AND TIRED OF YOUR INCOMPETENCE AND LACK OF UNDERSTANDING A CUSTOMER OVER THE PHONE OR EVEN ON AN E-MAIL! I AM DONE WITH YOU PEOPLE. YOU ARE NOT GETTING ONE MORE CENT FROM ME!!!!!