1 reviews | Active since May 2020
Worst tracking company ever.
I requested removal and reinstallation of the unit from one car to another about two months ago. No one contacts me. I basically have to follow up with them all the time. When we finally had to arrange a date, a month after my initial request, they basically pretended they do not know what im talking about. Asking questions which I.have already answered on the form. The people you speak to on WhatsApp also seem like they do not know what they're doing. One of them literally spoke to me in acronyms. Its aalmost two months theybare still billing me for a unit in a car I do not own. They basically wanted to charge for switching off and old unit to put in a new one. They also wanted to charge for cancellation of the contract. The contract is literally left with two months. I am taking this to ex and tagging all their competitors. They are the worst. My first bad experience was within a year or so into the contract I could not cancel because of the penalty fee.
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
