Worst tracking company Cartrack

When you call it normally takes up to 10 minutes or more to just get basic assistance. We have made several arrangements to do a change of ownership, and we are now struggling for weeks and wasting the new owner's time and fuel. When you want to use the app it first ask to recommend a friend with a ignore option that doesn't apply, then you can enter the app if it doesn't ask you for the password again. (In a situation when your car got ****** that time is valuable). We also lived close to the Botswana border for a few years, they charged us multiple times for crossing the border and we phoned and explained each time that we did not. They did not rectify or pay our money back. When you ask them to speak to a manager, they say they are busy and have to send an email ( which never gets answered) . The only reason I have to stay with them is because of their ridiculously high cancellation rate! They have cancellation rates for everything! If you are looking for a tracking company with good service, I would strongly suggest looking elsewhere.