Worst Tracking company by far!

STAY AWAY FROM THEM!!!! This is one of the worst, if not the worst tracking company in South Africa, which I thought after my experience with Netstar could not be worse. I have numerous times contacted them about issues with tracking my one vehicle, which kept on stating the vehicle is in Brooklyn, which was not. All they said was it is fine on their system (more about this later). Then I noticed early December 2021 that one of the vehicles' units is faulty (according to the app). I then contacted them and they demanded I pay R600 call out fee to have it repaired / replaced. This while I am on a 36 months contract!!! They conveniently say according to their T&C's, the units have a one year warranty ... with a 36 months contract (all other companies device warranty lasts the duration of the contract). I also complained that why was I not notified that the device is fault - their answer, IT IS A SELF TRACKING SERVICE, therefore they do not notify the client (refer to first issue). I wanted to cancel the contract, but I have to pay a vast amount to cancel the contract. So, now I have a vehicle that is no longer tracked. STAY AWAY FROM THEM.

PS Also requested a copy of my contract, but they do not supply that either.