Worst Tracking company!!!

I am extremely disappointed with the service from Cartrack.

I have had ongoing issues with my motorcycle tracking device reporting movement while the ignition is off. This is a serious concern, as it defeats the entire purpose of having a tracking device. What makes it worse is that no one from Cartrack contacted me to check if my bike had potentially been tampered with or ******.

The unit has already needed replacement within less than a year, and now I’m facing yet another repair. I was told it would be covered under warranty, but at this rate the device is clearly unreliable. It feels like I’m stuck with a faulty product that keeps failing every few months.

I use my motorcycle for my business, and because of these issues I am losing money. I do not feel safe using it, especially since my previous bike was ****** after another tracking company failed me. I cannot afford to go through that again, and right now I have no confidence that this device will actually protect my vehicle.

I also requested a manager to contact me at the beginning of April, and I have been completely ignored since then. No follow-up, no accountability, nothing. This level of customer service is unacceptable.

Because of all of this, I have zero confidence in Cartrack’s ability to provide a reliable service. The whole point of this is security and peace of mind, and I have neither.

I want my contract cancelled without any penalties due to poor service, lack of support, and an unreliable product.

Based on my experience, I would not recommend Cartrack to anyone.