WORST TRACKER COMPANY EVER - STAY AWAY!!!! YOU HAVE BEEN WARNED

I called Cartrack on Wed 12 March to arrange a de-installation of my tracking device and re-installation into another vehicle -what they call D&R - and then received a SMS to confirm this with a reference number. The following day I received another SMS saying that my account was in arrears and a call from them to tell me this - turns out that this was the fee for the D&R. I told them to deduct this via debit order, which they did very quickly. But they have yet to schedule & perform the D&R. I have called their call centre numerous times on 17&18 March to enquire when the D&R will take place, get a promise that someone will call me back, call again and get transferred and then cut off, ask to speak to a supervisor and get told that a team leader will call back which still hasn't taken place, call again and ask to speak to the manager and am then told that this is not possible. I then call commercial sales where a real person answers the phone, promises that all will be sorted out and then transfers the call again and I get cut off, someone else answers and promises that this issue will get sorted out asap but it has not yet happened. SO CARTRACK ARE VERY QUICK TO TAKE MY MONEY BUT VERY VERY SLOW TO DELIVER WHAT THEY HAVE AGREED TO DO