NG
Nomagugu G

1 reviews | Active since Mar 2020

15 Oct 2020, 13:45

Worst Tracker Company Ever

I joined car track in February 2018 and have never missed any debit order. October 2018 I got involved in an accident and the car was written off. Till today I have been trying countless times to cancel that tracker of a written off car that is not working to no avail.

On my second car, the one that I actually started with in February 2018 I asked for log reports for the period August 2020 to 25 September 2020 and I was sent an empty logbook only to realise that their tracker is not working that is why even their app cannot provide me any information. I have written countless follow-up emails on this and I do not know what to do anymore because the surprising thing is come month-end I will be getting a double debit order for cars t=whose trackers are not working!

Do not join Cartrack its a ****!

0
Replies (2)
Cartrack
Cartrack's reply15 Oct 2020, 14:40
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
NG
Nomagugu G's update29 Oct 2020, 13:55
Reviewer Update
It has been 3 weeks since I was told that a technician will come and fix my cartrack device and till today no one has called but the premium has just been deducted . I really do not know what kind of ********* behavior is this that CarTrack has whereby they are quick and bold to get your money even if they have not kept their end of the promise.