Worst services provider

Good morning,

Kindly note that I am not happy with the service I am getting from cartrack.

I have complained that my tracker never gives an accurate were abouts of my car for almost 3 months, I have called in several of times and was told it will only pick up the nearest network tower, which I guess it's something that I was not aware of. I then called your control room to ask were my car was at that time, guess what.. I was told it's in Johannesburg were else I was in the North West.

Your customer care service said there should be something wrong with the device installed and some one will be sent to come check it out. I received a call from one of the agent and they said there was nothing wrong with my device...

I have complained again about the testing of the panic button,I have never received a call everytime I press it. I've been having this device in my car for over a year and I don't even know if it's working or not. I AM PAYING FOR NOTHING BASICALLY.

I hope to hear from you soon as I am paying for something I don't even know it's working or not, I am also not happy about your customer service as no one really followed back on my complaints.

The last person called me from billing department saying that they didn't receive money on my account were else funds were available even after five days from my debit order date. Then later said they will send an email of my ccomplaints" to the relevant department. No one has came back to me from your billing and control room department till today. I am really not happy and would cancel if they didn't put me under a contract.

Regards