BD
Bothwell D

1 reviews | Active since Sept 2012

01 Jul 2020, 13:49

WORST SERVICE FROM CARTRACK

I have received the worst service from CarTrack, and lies. So i asked for a tracker which i can track the car in the whole region, including Zimbabwe and Zambia. Unlike other telephonic sales i insisted on email communication, which i will publish. They promised that they have a Global Fleet where i can track the car anyway anytime. On its first trip outside South Africa, i was referred from office to office. I spent more that 2 hours on the phone losing airtime, but still upto now i havent been give the service that was offered to me. The oxy***** in this all is the fact that within a day they had already taken their debit order. This is also despite me advising them to combine the debit orders. CARTRACK AT YOUR RISK. I AM LOSING ALL THE TRUST

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Replies (1)
Cartrack
Cartrack's reply01 Jul 2020, 14:16
Official
Good day, 
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team