TM
Tshepiso M

1 reviews | Active since Apr 2023

08 May 2024, 08:08

Worst service

You only call when you want OUR money but lazy to provide good service. I lodged a complaint regarding a faulty unit, CarTrack is not responding but make a reversal, within minutes you’ll receive messages and calls asking about payment. I can’t wait for the contract to expire and get a new service provider who prioritizes GOOD customer service, than staying with this useless company.

0
Replies (1)
Cartrack
Cartrack's reply08 May 2024, 10:08
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team