Worst service ever no TCF

My dreadful Tracker TCF failure story

I have been paying Tracker as per our agreement up until I asked them to test my unit!! It turns out my unit died a long time ago; I'm paying them for free because I'm not covered. So i ask? I pay on a regular basis, and my unit goes off on the system; is this not supposed to be an alarm, or have ******* disabled my alarm?Must i not get a call? But Tracker has the audacity to call you when you miss a payment from a dead unit.

The funny part is that there is a fee separate from the premium to fix the unit, so why pay for premium while the unit was dead and then pay extra money to fix it again; how is this fair on the client?

0/10 rating as you have failed to track my car but can track my payment.

Regards Marks Morabe