WORST SERVICE EVER IN THE COUNTRY...HORRIBLE HORRIBLE.

I called on Sunday 9 February 2020, for my business bike as I could not use the app. I was told to call on Monday. The service has been so bad that I only got assisted properly on Thursday, 13 February and was told that the unit on the bike is not functioning. Only to find out on Friday morning that the bike is ******.

I then called Friday 14 February to give case number to CarTrack and was told that a Manager will call me back. I still have not received any call from CarTrack. Today, 15 February @ 13:10 I called AGAIN CarTrack to find out why have I not been called since I lost my bike and was told by a gentleman forgotten his name that if I want to lay a complaint I should call on Monday. This is the worst service ever in my entire life. I lost my bike and yet I’m told I should call Monday.

The employees in this company don’t give a damn about customers. They are disrespectful and hang up when you talk...by the way Im sure you know there is competition out there with other service providers and as long as you continue with this worst horrible service you will lose customers.

I want my bike to be found . Can CarTrack do something. I previously lost my bike and today it has not been found. You are taking my money for no good service at all.